Refund and Returns Policy

Website: https://malespowerxl.us/

At Visium Pro, our goal is to share clear, research-based information about eye health supplements so visitors can make better buying decisions.
Important Notice: Visium Pro operates as an independent product information website. We do not sell products, accept payments, ship orders, or handle refunds.


1. No Direct Sales or Refund Handling

Visium Pro does not:

  • Manufacture or distribute any supplements
  • Sell products directly to customers
  • Process payments or collect billing details
  • Manage shipping, delivery, or order tracking
  • Issue refunds, returns, or exchanges

All purchases made through links on this website are completed only on the official manufacturer’s website, which manages checkout, shipping, and customer support.


2. Manufacturer Money-Back Guarantees

Refund policies are set by the product manufacturer, not by Visium Pro.
Most supplement brands offer a standard guarantee that often includes:

Typical Refund Terms

  • 60-day money-back guarantee
  • Refund eligibility from the purchase date
  • Opened or unopened bottles accepted
  • Refund processed after product return
  • Processing time usually between 7–14 business days

Exact refund terms may vary. Always review the guarantee details shown on the official checkout page before ordering.


3. How to Request a Refund

To request a refund, follow these steps:

  1. Locate your order confirmation email from the manufacturer
  2. Visit the manufacturer’s official support or refund page
  3. Contact their customer service team using the details provided
  4. Follow return instructions shared by the vendor

Visium Pro does not have access to your order records.


4. Affiliate Disclosure

Visium Pro contains affiliate links:

  • We may earn a commission when you buy through these links
  • There is no extra cost added to your purchase
  • Commissions do not change refund eligibility
  • Refund processing is handled fully by the manufacturer

5. Access Limitations

Visium Pro cannot:

  • View order numbers or payment details
  • Track shipping or delivery status
  • Approve refunds or returns
  • Contact payment providers on your behalf
  • Resolve disputes between customers and vendors

6. Typical Refund Timeline (Manufacturer-Controlled)

While timelines vary, many manufacturers follow this general process:

  • Day 1–60: Refund eligibility period
  • Day 1–5: Customer submits refund request
  • Day 6–10: Return instructions provided
  • Day 11–20: Product returned to vendor
  • Day 21–30: Refund issued to original payment method

Always confirm timelines directly with the seller.


7. How Visium Pro Can Help

Although we cannot process refunds, we can assist by:

  • Pointing you to the correct manufacturer website
  • Sharing official vendor contact details
  • Directing you to the correct refund policy page

📧 Email: contact@malespowerxl.us

Please do not send payment details or sensitive information by email.


8. Manufacturer Responsibility

Visium Pro is not responsible for:

  • Refund delays or approval decisions
  • Shipping or return costs
  • Product quality or delivery issues
  • Order disputes or chargebacks

All product-related matters remain the responsibility of the manufacturer.


Legal Disclosure

Visium Pro operates only as an informational website. We earn affiliate commissions through product references but have no involvement in product manufacturing, order processing, shipping, or refunds.
All refund-related actions are handled directly by product vendors.

Tip: Save your order confirmation email after purchase. It contains tracking details, support contacts, and refund instructions.